The CRM support staff from crm-now maintains a CRM Journal which contains a selection of frequently asked questions from CRM users not pertaining to a particular topic of this manual. You may find in the Journal answers to questions like:

Why it is important to distinguish between events and tasks?

How can I conveniently inform someone about a CRM entry?

Why should I use browser tabs in the list view?

Why should users not get administrator privileges?

How can I give the CRM's email signature a different look?

Why should I not delete Invoices?

and much more.

The FAQ information are part of the PDF documentation only. You may obtain a copy at: http://www.vtiger-deutschland.de/vtigerdocu.html